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White Papers

Technical papers addressing the challenges companies frequently encounter during digital transformation, along with criteria for determining appropriate actions.

Automation
Investing in Business Process Automation: Where to Start
A four-stage diagnostic procedure for selecting automation candidates based on data rather than intuition. It includes a suitability scorecard, a payback period formula, industry-specific examples, and a pre-launch checklist covering personal data and regulatory requirements.
July 28, 2026Read paper
ERP & Systems
An Ageing Internal System: Repair It or Rebuild It
As the decision between rebuilding and improving is postponed, costs continue to accumulate. This paper outlines five indicators that signal the need for replacement, a method for comparing the costs of maintenance versus replacement, and a step-by-step approach for incremental migration instead of complete rebuilding.
July 24, 2026Read paper
Global Growth
Website Localisation: Why Translation Alone Does Not Deliver Results
Websites experiencing increased overseas traffic but not corresponding inquiries exhibit a common pattern. This paper identifies where drop-off occurs across the three stages of search, trust, and response, how to maintain consistency in brand terminology, and what to verify before introducing another language.
July 18, 2026Read paper